COVID-19 Update

March 14, 2020
The safety and health of our clients, community partners and staff are of the utmost importance to Heart Niagara. Regarding the COVID-19 situation, be assured that we have been closely following the recommendations of the Public Health Agency of Canada, which is working with the provincial government and international partners, including the World Health Organization (WHO).

As a result of the situation and in line with other organizations as of March 14, 2020 we have implemented the following:

ALL Classes (physical activity, yoga, cooking, CPR/AED and First Aid) have been cancelled until April 14th, 2020

Booking HHSP Assessment and CPR/AED in the 27 Niagara Secondary Schools will be rebooked starting April 16, 2020

Scheduled Cycling Safety Programs in Elementary Schools remain booked as all rodeos were scheduled after April 21, 2020

Workplace Standard First Aid and Emergency First Aid can be booked and Heart Niagara instructors will be available April 14, 2020 and forward

Community CPR/AED education and certification can be booked and
Heart Niagara instructors will be available April 14, 2020 forward
Diagnostic Services will operate as usual with the updated recommendations for social distancing when possible

Heart Niagara community partners will continue to offer individual appointments as usual and the updated recommendations for social distancing will be followed

Heart Niagara staff will not participate in any group meetings and operate as usual with the updated recommendations for social distancing
Please follow the Social Distancing Recommendations that Heart Niagara is following

If you have traveled outside of Ontario or on an airplane we ask that you refrain from attending any in person appointments at Heart Niagara.

Clients choosing to self-isolate should notify us immediately at info@heartniagara.comIf you have a cough, cold, fever, difficulty breathing or feel unwell we ask that you refrain from attending any in person appointments at Heart Niagara.

Staff and clients are encouraged to practice social distancing by remaining 2 meters apart

Handshakes, and hugs are prohibited and other forms of physical touch will be limited to situations where physical touch cannot be avoided

We ask that clients provide 4 hour’s notice of cancellation. 

If you are attending your scheduled appointment we are asking all clients to:
Clean your hands and wear a pair of gloves upon arrival (provided in waiting area)

ALL clients will be asked to wait in the waiting room until they have been called into the facility

It is recommended that when possible use your bathroom at home prior to an appointment

HeartCORE appointments will be limited to 5 machines per visit per client

Clients who present with symptoms of COVID-19 may be refused their appointment and be asked to leave the facility

Heart Niagara is doing our part by increasing the frequency of the cleaning practices in our facility and equipment. 

The cleaning products comply with recommendations for COVID-19 sanitization in the workplace including:

All high touch areas will be cleaned and disinfected at least twice daily

We have removed all upholstery chairs and replaced them with non-upholstered chairs which are wiped down

HeartCORE Staff will wear gloves and disinfect between clientsMachines will be disinfected between clients

The use of facility mats, towels and other props will be prohibited through the March 14-April 15 period

Heart Niagara and HeartCORE cancellation policy has been lifted through to April 14, 2020.

We will continue to update clients on any emerging changes and provide more information when it is available.

We are relying on the collective cooperation of people who may be showing symptoms associated with COVID-19 not to frequent public places and, as recommended by governmental authorities, remain at home.  
Thank You
Karen Stearne
Executive Director

Stay informed.Consult the Public Health Agency of Canada, the Ontario Ministry of Health, and Niagara Region Public Health as your primary sources.
HELPFUL LINKS RELATED TO UPDATES FOR COVID 19: Region of Niagara: https://www.niagararegion.ca/health/covid-19/default.aspxPublic Health Ontario: https://www.publichealthontario.ca/World Health Organization (WHO): https://www.who.int/emergencies/diseases/novel-coronavirus-2019
[Heart Niagara] | [905-358-5552 ext 107] | [info@heartniagara.com] | [heartniagara.com]
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